normal I cannot download template gold membership

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10 years 6 months ago - 10 years 6 months ago #5445 by Daniel Blasco
I have a Gold account to next September and I do not have credits. I downloaded no templates and mark me 0 credits ...
I think I have option to download 5 templates (credits)


File name/Subscription Date Expire Date Credits

Joomla Gold Membership 03/15/2013 5
Last edit: 10 years 6 months ago by Daniel Blasco.

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10 years 6 months ago - 10 years 6 months ago #5446 by Daniel Blasco
Hello,

I've check your history download and you had downloaded 5 templates.

Regards
Last edit: 10 years 6 months ago by Trung Duong. Reason: Posted by admin

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10 years 6 months ago - 10 years 6 months ago #5461 by Daniel Blasco
I pay Joomla Gold Membership at 03/15/2013
The downloads were before the new subscription, as you can see


OT_Valupat_Template_Package.zip 09/15/2012 2013-09-15 -1
OT_Ceramic_Template_Package.zip 11/06/2012 2013-09-15 -1
OT_HomeEco_Template_Package.zip 12/15/2012 2013-09-15 -1
OT_PureStyle_PS_Theme_Package.zip 01/22/2013 2013-09-15 -1
OT_CarAccessories_Template_Package.zip 01/22/2013 2013-09-15 -1

I don't downloaded a template after the date 03/15/2013.
Now I need a template and I have noticed that credit was 0??
Attachments:
Last edit: 10 years 6 months ago by Daniel Blasco.

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Notice: Undefined variable: end_tag_params in /home/omegatheme/public_html/libraries/kunena/External/Nbbc/src/BBCode.php on line 2321

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10 years 6 months ago #5463 by Trung Duong
Hello,

It's error from our payment, i've checked it again and now you have more 5 credits to download.

Regards

Support email: services(at)omegatheme(dot)com


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