Order Tracking Shipments

This section provides detailed information of all orders for you: 

You can export the data of shipment info by exporting an Excel or CSV file with these buttons:

 

To locate the order, you can enter the tracking number or order ID in the search bar. For example

Otherwises, you can filter the order by courier/time or by shipment status

By time includes: 

• Today
• Yesterday
• Last 7 days
• Last 30 days
• This month

 By shipment status includes: 

• Delivered: The shipment was delivered successfully

• In transit: Carrier accepted or picked up shipment from the shipper. Shipment is on the way

• Out of delivery: Carrier is about to deliver the shipment, or it is ready for pickup

• Info received: The carrier received a request from the shipper and is about to pick up the shipment

• Exception: Custom held, undelivered, returned shipment to the sender or any other shipping exceptions

• Fail attempt: Carrier attempted to deliver but failed, it usually leaves a notice and will try to deliver again

• Expired: Item on hold. Refused or unclaimed by recipient

• Pending: Verifying address; Processing error, Possible delay

• Courier not supported

⭐️ Reorder the shipments: 

You can order the list to see the details by clicking the arrow next to the title of the column:

⭐️ Shipment details:

If you click the order, you can see the details of the order in the app:

 

 

Or if you click the tracking number, you will be redirected to the tracking page and see the detailed tracking information below: