There are more than 2 billion active users of Messenger every day and billions of text messages are sent daily.
Creating a Facebook Page for your business is free, and so is instantly addressing customer concerns through Messenger. The feature is free for both you and your customers, and all you need is your phone or laptop and WiFi access.
The Facebook Messenger Chatbot Plugin integrates as a communication channel directly into your website. This allows customers to interact with your business at any time with the same personalized, rich-media experience that they get in their Facebook Messenger App.
Why do we build our own chatbot and enjoy the benefits of Facebook Messenger?