If you are a location-based business, this post will show you how to indirectly achieve more Facebook Reviews without asking your customers to do so. Even if you are not, there are still other techniques to acquire those reviews on your social media.
About Facebook Reviews
Asking a reviewer to edit their review can feel like a difficult task or, or seem like you are inconveniencing the reviewer. Reaching out with a private response asking a reviewer to edit their review can be an important final step in working with reviews, so to help you get started, copied below are some templates based on successful messages our dealerships have used in the past.
The two most significant factors to consider when approaching your customers with review invitations are timing and the review journey because both can affect conversion rate. Many companies make the mistake of inviting their customers to leave a review too early, when in fact, customers tend to leave a review once they feel that they have an informed position from which they can publish their opinions about a product or service.
Online reviews are of increasing importance in digital marketers’ search engine optimization (SEO) marketing efforts. Reviews not only signal consumers’ sentiment but also influence the search engine rankings that can make or break a business. Clearly, reviews are an increasingly important signal to consumers and to search engines trying to display the most meaningful results. Any dropships who are serious about eCommerce should account for reviews as part of their game plan for success. Below is how you should integrate your online reviews with SEO strategy.
Online reviews for local businesses can primarily be found in one of the big three review hosting sites: Google, Yelp and Facebook. When it comes to your online reputation, you want to have a positive presence across all three platforms, not just Google or Yelp or Facebook.