If you are a location-based business, this post will show you how to indirectly achieve more Facebook Reviews without asking your customers to do so. Even if you are not, there are still other techniques to acquire those reviews on your social media. 

Owning a Shopify store and starting to use the Facebook chat plugin on your store, you may encounter some cases where the Messenger icon does not appear or does not work on your website. This article will show you some of the common issues and how to resolve them. 

You apparently know that live chat on your website makes it easier for your customers and for your business to connect with each other. You are owning an online store and are paying a big amount of money each month for a live chat platform, why don’t you think about a live chat free on your website with Facebook Messenger? All you need is just a Facebook business page account. 

Asking a reviewer to edit their review can feel like a difficult task or, or seem like you are inconveniencing the reviewer. Reaching out with a private response asking a reviewer to edit their review can be an important final step in working with reviews, so to help you get started, copied below are some templates based on successful messages our dealerships have used in the past.

The two most significant factors to consider when approaching your customers with review invitations are timing and the review journey because both can affect conversion rate. Many companies make the mistake of inviting their customers to leave a review too early, when in fact, customers tend to leave a review once they feel that they have an informed position from which they can publish their opinions about a product or service.